A direct line to our team, built into your dashboard
Support is now part of Build Your Future. Open a ticket in two clicks, reach a person who can help, and help shape what we build next.
You are running real work on Build Your Future. Client agents, team assistants, things with your name on them. When you have a question about that, you should be able to ask the people who built it and get a real answer.
Support is now in your sidebar. Two clicks to open a ticket, and a person on our team picks it up.
Opening one
Go to Support → New ticket. Say what is happening, pick how urgent it is, and send.
Markdown renders, so a pasted error or a fenced block stays readable. Attach files by dragging them onto the box, or paste a screenshot straight from your clipboard. Images preview inline in the thread, which makes "here is what I am seeing" a lot faster than describing it.
Mark something urgent and it goes to the front of the queue. That setting is for things costing you money right now.
You will also find a way through at the moments you need one. Hit your cluster ceiling or find an agent paused, and the screen offers to ask us about it directly.
Following it
Every ticket says whose turn it is, so you are never left wondering whether it was received. Replies reach you in the app, and by email or Telegram if you have those switched on in Settings. Reply straight back in the thread and it stays one conversation.
Why it matters to us
Build Your Future is in beta and we are shipping quickly. That works best when the people using the product can reach the people building it.
Bug reports are welcome. So are "how would you do this?", "is this the right shape?" and "could it do X instead?" Those are the ones that move the roadmap. We are small enough that whoever answers you is usually the person who can change the thing.
Thank you for building on Build Your Future while it is still young. Choosing to run real work on a product in beta is a genuine vote of confidence, and the best way we can repay it is by being easy to reach and quick to act.
Support is in your sidebar. Ask us anything.
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Also available as raw markdown.